Ars Artis Orvosi Kiadó Kft. primarily accepts orders addressed to Hungary. The shipping costs indicated in the Shipping conditions menu item apply to addresses in Hungary.
Currently, it is only possible to deliver to a foreign address outside of Hungary to the following countries, against a delivery fee (based on international tariffs).
The Buyer is responsible for providing the correct delivery address for delivery. We recommend entering a telephone number together with the country code.
Delivery to foreign addresses is carried out by different delivery companies per country.
Shipping fees to foreign addresses have been determined per country, per order, and include 27% VAT.
Delivery times to foreign addresses vary by country.
Customs clearance is required if the order was delivered to a delivery address outside the European Union and is subject to customs due to its value (the cost of this is not included in the product price and delivery fee).
In the case of undelivered packages, the return shipping fee is borne by the Buyer, and resending can only be done by Ars Artis Orvosi Kiadó Kft. if the package’s value is transferred in advance and the return shipping fee is settled.
When receiving the product, the Buyer must check whether the product is undamaged.
By receiving the product from the Courier and by signing the document confirming the receipt, the quantity and quality of the product is accepted, which means that after the acceptance, the Customer can only exercise the right of withdrawal, therefore, after the departure of the person carrying out the delivery, Ars Artis Orvosi Kiadó Kft. is unable to accept quantity and quality complaints afterwards.
If the packaging or the product is visibly damaged upon receipt, and the damage occurred before the product was received, Ars Artis Orvosi Kiadó Kft. provides the return or replacement of the product free of charge.
Ars Artis Orvosi Kiadó Kft. does not assume responsibility for damage detected after receipt!
It is possible to report a damaged package to info@mufogsor.com within 3 days of delivery, indicating the order number and attaching a photo.
